The FlowWright product features a system log that records application errors and informational messages. The log can be examined by date of occurrence or by source. 

Go to Status > Logs to view the System Log. 

The System Log page is rendered as shown below. 

Select the “System Log” menu to access the following logs: “Audit Log, Data Access Log, Engine Log, Security Log, ETL Log, Microservice Call Log, REST API Log, and Telemetry Configuration”.  

The ETL Log page displays the latest 10 items sorted by the CreatedOn date column. Use the drop-down menu to view the list with options. Click on column headers to sort the log table by the selected column. The total number of log items is shown above the Search feature. 

View the ETL Log by various options. 

A detailed stack trace of the message will appear when you click on any log message.

View the ETL Log table by Source - deRunTime, ETLController, FWETLRunTime, and FWFigureReturn options. 

View the ETL Log table by choosing the High, Medium, or Low priority options. 

View the ETL Log table by selecting the Type options: Error, Warning, and Info. 

Export the ETL log table to XML, XLS, PDF, and SQL formats. The file is downloaded to the local system folder. 

Import the ETL Log table using the XML option.  

Clear the ETL Log table by selecting Today, All, or Selected. 

Send the ETL Log table to the FlowWright Support team by choosing either the Selected or All options. 

Click the “download” link to generate the XML and save it to your local folder. Click the “Support Portal” link to start the process.  

The “FlowWright Support” portal page opens in a new tab, as shown in the image below. You need to enter your email to log in or sign up. Create a new support ticket, describe the issue, attach the “ETL Log” XML file, and submit the ticket. The FlowWright Support team will respond accordingly.