The FlowWright product features a system log that records errors and informational messages produced by the application. The log can be viewed by occurrence date or source. 

Go to Status > Logs to view the System Log.  

The System Log page is displayed as shown below. 

Select the “System Log” menu to access the following logs: “Audit Log, Data Access Log, Engine Log, Security Log, ETL Log, Microservice Call Log, REST API Log, and Telemetry Configuration”.  

By default, view the log table and list the last 10 items sorted by the CreatedOn date column. Select the drop-down to see the list of options. The total number of log items is displayed above the Search feature. 

The UI below displays the 10 log items chosen as Info. The total count of selected log items equals the sum of Errors, Warnings, and Info items. 

A detailed stack trace for the message will be shown when you click the log messages.

View the Log by various options. 

View System Log table by Source - AppBuilderController, Applications Controller, AdministratorController, AICopilot, BarChartHelper, BusinessIntelligenceController, dbConnectionManagement, deEventServiceBus, deRunTime, ESB, FlowWrightEngineSteps, FormDefinitionController, formSteps, FTP, FWEngine, FWGlobalization, FWProcessDesign, FWProcessInstance, FWRabbitMQTrigger, LoginUI, ProcessDefinitionController, runReport, SFTP, wordToPDF options. 

View the System Log table by priority, with options for High, Medium, and Low. 

View the System Log table by selecting Error, Warning, and Info options. 

Export the System log table to XML, XLS, PDF, and SQL formats. The file is downloaded to the local system folder. 

Import the System Log table using the XML option.  

Clear the System Log table using the options 'Today', 'All', and 'Selected'. 

Send the System Log table to the FlowWright Support team by choosing either 'Selected' or 'All'. 

Click the “download” link to generate the XML and save it to your local folder. Click the “Support Portal” link to start the process.  

The “FlowWright Support” portal page opens in a new tab, as shown in the image below. You need to enter your email to log in or sign up. Create a new support ticket, describe the issue, attach the “System Log” XML file, and submit the ticket. The FlowWright Support team will respond accordingly.