Render Process Instances

Learn to render process instance and use other features.

Last published at: July 29th, 2025

Render process instance execution view.

This function provides an execution view of the process instance, a serialized execution of the workflow steps rendered as a sequential diagram. 

On the Process Instance page, select the process from the table and click on the View - Execution menu option.

 

The Process Instance Execution view is shown below. 

 

All dates and times are stored in the database as UTC and displayed based on the user's local time zone. 

Note: Engine runtime data is in ISO + UTC format. 

 

Render process instance.

This function renders a process instance on the new page. 

On the Process Instance page, select the process from the table and click on the View—Render menu option. A rendered instance will display its execution path relative to the workflow design. 

 

A rendered execution is shown below. 

 

You can view the task list for the instance rendered by selecting the Items—Tasks menu option below. 

 

The columns IsAcknowledged, and AcknowledgedOn are included by selecting the Column list icon, as shown below. 

 

The critical path for a process instance.

Users can view the critical path of the process instance execution based on the process definition's configuration. The critical path displays the longest path taken by the execution of the process instance. 

On the Process Instance page, select the process from the table and click on the View - Render menu option. The process instance is rendered on the new page. Select the View - Instance Critical Path menu option. 

 

The critical path is highlighted in red, as shown below. 

 

Select “ON” for Display Dates to render the plan start and plan end dates. 

 

The  “Instance Critical Path” displays the longest path the process instance takes.

Note: The critical path calculation for definitions and instances is based on the time zone for steps such as milestones and waitForDatetime. When the time zone calculation is null (i.e., a difference between getDate and getUTCDate), the calculation considers the UTC date as the current date for all steps. 

 

Tasks in the render instance.

This function displays the task information executed within the process instance.

On the Process Instance page, select the process from the table and click on the View—Render menu option. The process instance is rendered on a new page. Select the Items—Tasks menu option. 

 

The tasks are listed in the table below. Select a task from the list and click the "Resend Email Notification" button to resend the notification email.

 

Click the Clock icon to view the task history. The information is displayed in the pop-up window below. 

 

You can use the Search feature to locate the task. To view the tasks, click the Instance tree to expand or collapse. Click the status link to view the sleeping or closed tasks. This search and view selective task is an Admin feature. 

 

This function navigates to the process instance's Wait and Error steps.

On the Process Instance page, select the process from the table and click on the View—Render menu option. The process instance is rendered on a new page. Select the Items—Waiting Steps menu option. 

 

A pop-up window is displayed with URL links to navigate to the specific waiting step.

 

On the Process Instance page, select the process from the table and click the Items - Error Steps menu option.

 

A pop-up window is displayed, containing URL links to navigate to all errors and a specific error step. Click the URL link to view an error step, and the instance page is repositioned to the particular error step.  

 

Click the link to view all errors, including the step and system logs, as shown below. 

 

Users in the render instance.

This function displays the users who are involved in the process instance. 

On the Process Instance page, select the process from the table and click the View—Render menu option. The process instance is rendered on a new page. Select the Items—Users menu option. 

 

The “involved users” and “historical users” are listed as shown below. 

 

The user is involved in process instances. 

The Process Instances page displays the instances the user has initiated, as well as the cases for which the user has completed or received tasks in the new "Involved" tab. 

 

Logs in the render instance.

This function displays the log details defined for each step within the definition.

On the Process Instance page, select the process from the table and click the View—Render menu option. The process instance is rendered on a new page. Select the Items—Log Messages menu option. 

 

The Log Messages are listed in the table below. 

 

Note: On the process step, navigate to the Logging tab and configure the workflow to enable logging, as shown below. 

 

Business data in the render instance.

This function displays all linked business data used within the execution.

On the Process Instance page, select the process from the table and click the View—Render menu option. The process instance is rendered on a new page. Select the Items—Business Data menu option. 

 

The business data (if any) is listed in the table below.  

 

Queues in the render instance.

This function displays all the queues that are involved in the selected instance.

On the Process Instance page, select the process from the table and click the View—Render menu option. The process instance is rendered on a new page. Select the Items—Queues menu option. 

 

The queue information is listed in the table below. 

 

Engine Alerts.

This function displays the engine alerts logged by the process steps during the execution. 

On the Process Instance page, select the process from the table and click on the View—Render menu option. The process instance is rendered on a new page. Select the Items—Engine Alerts menu option. 

 

The Engine Alerts information is listed in the table below. The render instance displays a pie graph for engine alerts.

 

History in the render instance.

This function displays the history details of the process instance rendered. 

On the Process Instance page, select the process from the table and click on the View - Render menu option. The process instance is rendered on the new page. Select Items - History menu option. 

 

The historical information is listed in the table below. Navigate through the tabs to view Events, Runtime Info, Task Reminders, Engine Alerts, and Error information of the process instance

 

The Events tab information is listed in a table as shown below. 

 

The Runtime tab information is listed in the table below. 

 

The Task Reminders tab information is listed in the table below. 

 

The Engine Alerts tab information is listed in the table below.  

 

The Errors tab information is listed in a table as shown below.  

 

 

Statistics in the render instance.

This function displays the statistics for steps, steps by execution, elapsed time for each step, and elapsed time for each engine alert of the process instance rendered. 

On the Process Instance page, select the process from the table and click on the View—Render menu option. The process instance is rendered on a new page. Select the Statistics—Step menu option. 

 

The step-by-step statistics information is listed in a table as shown below. 

 

The step-by-step execution statistics information is listed in the table below. 

 

The elapsed-time-by-each-step statistics are listed in a table, as shown below. 

 

The information on the elapsed-time-by-each-engine-alert statistics is listed in the table below. 

 

Execution view in render instance.

On the Process Instance page, select the process from the table and click on the View—Render menu option. The process instance is rendered on a new page. Select the View—Execution View menu option. 

 

The process instance execution view is rendered on the new page below. You may observe the process flow along the execution path.  

 

Use the Select Step drop-down list to select two or more steps. Click on the Generate Image button. 

 

The application renders a new process instance execution view between the two process steps, as shown below. This concise view should help understand the execution of an extensive process in segments. 

 

Start-End execution in render instance.

This function makes the process instance between the Start and End steps according to the user's choice. This concise view should help understand the execution of an extensive process in segments.  

On the Process Instance page, select the process from the table and click on the View—Render menu option. The process instance is rendered on a new page. Select the View—Start End execution menu option. 

 

Select a start step and an end step from the dropdown list, and then click the Generate Image button to render the execution path between the two selected steps in the workflow. 

 

Select steps to exclude in the render instance view.

This function renders the process instance without the selected steps. This concise view should help understand the execution of an extensive process in segments.  

On the Process Instance page, select the process from the table and click on the View—Render menu option. The process instance is rendered on a new page. Select the View—Start End execution menu option. 

This feature excludes steps from the render instance view, helping you focus on the selected steps only.

Click the “Select Steps to Exclude” drop-down menu and use the check box to select the steps from the list. When ready, click "Generate Page." The process instance is rendered again without the selected steps. 

 

Task Heat Map view in render instance.

This function generates a process instance task heat map for the rendered instance. The heat map graphically displays the process's behavior, its most used parts, and where errors occur.

On the Process Instance page, select the process from the table and click on the View—Render menu option. The process instance is rendered on a new page. Select the View—Task Heat Map View menu option. The task heat map for the completed steps is rendered on the same page. 

 

The task heat map for the completed steps is shown below. 

 

 

You can watch this video to learn more.