Render Process Instances

Learn to render process instance and use other features.

Last published at: November 19th, 2025

This function displays a process instance on a new page. 

On the Process Instance page, select a process from the table and click on the View—Render menu option. A rendered instance will display its execution path relative to the workflow design. 

 

A rendered execution is shown below. 

 

You can view the task list for the instance rendered by selecting the Items—Tasks menu option below. 

 

The columns IsAcknowledged, and AcknowledgedOn are included by selecting the Column list icon, as shown below. 

 

 

The critical path for a process instance.

Users can view the process instance execution's critical path based on the process definition's configuration. The critical path shows the longest path the process instance execution takes. 

On the Process Instance page, select a process from the table, then click the View - Render menu option. The process instance will be displayed on a new page. Then, select the View - Instance Critical Path menu option. 

 

The critical path is highlighted in red, as shown below. 

 

Select “ON” for Display Dates to render the plan start and plan end dates. 

 

The “Instance Critical Path” shows the longest path the process instance follows.

Note: The critical path calculation for definitions and instances relies on the time zone for steps such as milestones and waitForDatetime. When the time zone calculation is null (i.e., when there is a difference between getDate and getUTCDate), the calculation uses the UTC date as the current date for all steps. 

 

Tasks in the render instance.

This function shows the task information performed within the process instance.

On the Process Instance page, select the process from the table and click on the View—Render menu option. The process instance opens on a new page. Then, select the Items—Tasks menu option. 

 

The tasks are listed in the table below. Select a task from the list and click the "Resend Email Notification" button to resend the notification email.

 

Click the Clock icon to see the task history. The information appears in the pop-up window below. 

 

You can use the Search feature to find the task. To view tasks, click the Instance tree to expand or collapse it. Click the status link to see sleeping or closed tasks. This search-and-view-selective task is an Admin feature. 

 

 

This function navigates to the process instance's Wait and Error steps.

On the Process Instance page, select the process from the table, then click the View—Render menu option. The process instance will be displayed on a new page. Then, choose the Items—Waiting Steps menu option. 

 

A pop-up window appears with URL links to navigate to the specific waiting step.

 

On the Process Instance page, choose the process from the table and click on the Items - Error Steps menu option.

 

A pop-up window appears with URL links to navigate to all errors and a specific error step. Click the link to view that error step, and the instance page will jump to it.  

 

Click the link to view all errors, including the step and system logs, as shown below. 

 

 

Users in the render instance.

This function displays the users involved in the process instance. 

On the Process Instance page, select the process from the table and click the View—Render menu option. The process instance will be displayed on a new page. Then, select the Items—Users menu option. 

 

The “involved users” and “historical users” are listed as shown below. 

 

 

The user is involved in process instances. 

The Process Instances page shows the instances the user has started, along with the cases where the user has completed or received tasks, available in the new "Involved" tab. 

 

 

Logs in the render instance.

This function shows the log details specified for each step in the definition.

On the Process Instance page, select the process from the table and click the View—Render menu option. The process instance opens on a new page. Then, choose the Items—Log Messages menu option. 

 

The Log Messages are listed in the table below. 

 

Note: On the process step, go to the Logging tab and set up the workflow to enable logging, as shown below. 

 

 

Business data in the render instance.

This function shows all linked business data utilized during execution.

On the Process Instance page, select the process from the table and click the View—Render menu option. The process instance will open on a new page. Then, select the Items—Business Data menu option. 

 

The business data (if any) is listed in the table below.  

 

 

Queues in the render instance.

This function shows all the queues involved in the selected instance.

On the Process Instance page, select the process from the table and click the View—Render menu option. The process instance will appear on a new page. Then, choose the Items—Queues menu option. 

 

The queue information is listed in the table below. 

 

 

Engine Alerts.

This function displays the engine alerts recorded during the execution process steps. 

On the Process Instance page, select the process from the table and click on the View—Render menu option. The process instance appears on a new page. Then, choose the Items—Engine Alerts menu option. 

 

The Engine Alerts information appears in the table below. The render instance shows a pie chart for engine alerts.

 

 

History in the render instance.

This function shows the history details of the rendered process instance. 

On the Process Instance page, select the process from the table and click on the View - Render menu option. The process instance appears on a new page. Then, select Items - History from the menu. 

 

The historical information is shown in the table below. Use the tabs to view Events, Runtime Info, Task Reminders, Engine Alerts, and Error details of the process instance.

 

The information on the Events tab is shown in a table below. 

 

The information in the Runtime tab is shown in the table below. 

 

The information in the Task Reminders tab is displayed in the table below. 

 

The information in the Engine Alerts tab is shown in the table below.  

 

The information in the Errors tab is displayed in a table as shown below.  

 

 

Statistics in the render instance.

This function displays statistics for steps, steps by execution, elapsed time for each step, and elapsed time for each engine alert of the rendered process instance. 

On the Process Instance page, select the process from the table and click on the View—Render menu option. The process instance will appear on a new page. Then, select the Statistics—Step menu option. 

 

The step-by-step statistical information is shown in the table below. 

 

The table below shows the step-by-step execution statistics. 

 

The elapsed time for each step is shown in a table below. 

 

The table below shows the elapsed-time-by-engine-alert statistics. 

 

 

Execution view in render instance.

On the Process Instance page, select the process from the table and click on the View—Render menu option. The process instance is displayed on a new page. Then, select the View—Execution View menu option. 

 

The process instance execution view appears on the new page below. You can observe the process flow along the execution path.  

 

Use the Select Step drop-down menu to choose two or more steps. Then, click the Generate Image button. 

 

The application renders a new process instance execution view between the two process steps, as shown below. This concise view should help understand the execution of an extensive process in segments. 

 

 

Start-End execution in the render instance.

This function shows the process instance between the Start and End steps based on the user's selection. This concise view helps understand the execution of a complex process in segments.  

On the Process Instance page, select the process from the table and click the View—Render menu option. The process instance will be displayed on a new page. Then, select the View—Start End execution menu option. 

 

Select a starting step from the dropdown list.

 

Select an end step from the dropdown menu, then click the Generate Image button.

 

 The execution path between these two steps in the workflow is rendered, as shown in the image below.  

 

 

Select steps to exclude from the render instance view.

This function shows the process instance without the selected steps. This clear view helps understand how a complex process executes in parts.  

On the Process Instance page, select the process from the table, then click the View—Render menu option. The process instance will appear on a new page. Then, select the View—Start End execution menu option. 

This feature hides steps from the render instance view, helping you focus solely on the selected steps.

Click the “Select Steps to Exclude” drop-down menu, check the boxes for the steps you want to exclude, and then click "Generate Page." 

 

The process instance will be rendered again without the selected steps. 

 

 

Task Heat Map view in render instance.

This function creates a heat map of process instance tasks for the rendered instance. The heat map visually shows the process's behavior, its most frequently used parts, and where errors happen.

On the Process Instance page, select the process from the table and click on the View—Render menu option. The process instance opens in a new page. Then, select the View—Task Heat Map View menu option. The task heat map for the completed steps appears on the same page. 

 

The heat map for completed steps is shown below. 

 

 

You can watch this video to learn more.