This is an Administrative function, and FlowWright Admin Users are authorized to re-assign the tasks from one User to another.
To re-assign tasks, you may navigate to the Engage - Tasks - Re-Assign page.
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The Re-Assign Tasks page is displayed in the new tab as follows.
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You may also re-assign the Definition and Instances by selecting the Actions menu.
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To re-assign the tasks, select the source and target Users from the drop-down list. The source User's tasks are displayed in the table. Select a row from the list and click the Re-Assign Tasks button.
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The Re-Assign Task popup window displays for configuration. Select the checkbox to send email notifications to the task owner and the target user. Then, click on the Re-Assign Tasks button to confirm.
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A confirmation message is displayed in the top right-end corner, and the tasks are re-assigned successfully.
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Re-assign tasks for process definitions
A user may be assigned multiple tasks within a given process definition; instead of navigating through each step and changing the user, FlowWright can change the user to another user within the process definition. Use the below-shown UI to reassign users within a process definition:
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Re-assign tasks for process instances
Consider a sleeping process instance. Here, the tasks assigned to the Users can be reassigned to other users for any non-executed steps. Use the following screen to reassign users for non-executed steps of a process instance:
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